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Success Language “In Plain English”

April 7, 2010 by Sylvia · Leave a Comment 

     A huge part of the concept of "success language" is communicating clearly, whether through words (spoken & written), text (written hard copy or electronically), or visuals (still or motion). One very effective technique for communicating clearly is to simplify complex concepts through cartoons.

     Most of us can relate to cartoons and comics regardless of how artistic or amateurish said cartoons are drawn. Stick figures suffice if they are used to express concepts effectively.

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“Social” of Social Media = Interpersonal

February 25, 2010 by Sylvia · 1 Comment 

A Nielsen Wire study notes statistics on the rise of social media use in recent years.

READ STUDY RESULTS. (Nice graphs, too, for us visual information processors.)

The "social media phenomenon" can no longer be considered a "new thing". Google, Twitter, Facebook, MySpace, and other sites have been around long enough for an entire generation of people to know nothing except these tools! And that generation is a growing part of the workplace.

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Filed under Change, Communication Skills, Generational, Interpersonal Skills, Language, Networking, Online Skills, Technology Connection, Written Communications · Tagged with , , , , , , ,

Online Profiles: Keep Yours Positive

January 29, 2010 by Sylvia · Leave a Comment 

     Success language is everything you say and do that communicates who you are and for what you stand. This includes your online presence as you post profiles, communicate, blog, join networks, and otherwise reach out into a universe that makes it easier and easier to find out more and more about you.

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How to Determine Your GMT Time

January 22, 2010 by Sylvia · Leave a Comment 

Many times I encounter sites that ask me for my time zone in GMT time. GMT is Greenwich Mean Time – which meant nothing to me other than confusion. This site helps you define your own time zone in GMT terms for both standard time and daylight savings time.

Link to this post (51 words, 1 image, estimated 12 secs reading time)

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2009_Jan-thru-Jun Summary: Pings, Tweets, Updates, Posts (Sylvia Henderson_Springboard Training)

January 17, 2010 by Sylvia · Leave a Comment 

Effective Communications Month Tips:
June is Effective Communications Month.
(http://www.mhprofessional.com/?page=/mhp/categories/chases/content/special_months.html#june)

  • Tip#11: Speak w/a telemarketer & ask questions. Make THEM listen & answer. More tips @ http://ping.fm/mOBxk
  • Tip#10: Vary your vocal usage.
  • Tip#9: Practice saying tongue twisters out loud.
  • Tip#8: Enunciate.
  • Tip#7: Listen to an audio broadcast & envision what the people talking look like. U hear vocal cues.
  • Tip#6: Write a formal email note that is only 1 screen long (does not require scrolling). Here's why. http://ping.fm/WdSuN
Post preview of 2009_Jan-thru-Jun Summary: Pings, Tweets, Updates, Posts (Sylvia Henderson_Springboard Training). Read the full post (423 words, 1 image, estimated 1:42 mins reading time)

Filed under Body Language, Career_Professional Success, Change, Communication Skills, Customer Service, Interpersonal Skills, Language, Leadership_Management, Meetings, Online Skills, Personal Presence, Reference, Success_Motivational, Visual Communication, Working Together_Teamwork, Workplace Etiquette, Written Communications · Tagged with

Change We Can Believe In (2010 January Version)

January 8, 2010 by Sylvia · Leave a Comment 

Great predictions for how we communicate at the beginning of this decade (or end of last decade, depending on your view of the year 2010).

(Sylvia’s addition) Interpersonal communication skills are more important than ever in order to maximize the expanding opportunities for connections. You still have to make positive first-impressions, visually and through written communications.

“SubHub’s Predictions for 2010″
Written by Miles Galliford, SubHub Co-Founder

Link to this post (67 words, estimated 16 secs reading time)

Filed under Career_Professional Success, First Impressions, Interpersonal Skills, Online Skills, Technology Connection, Written Communications · Tagged with , , , ,

Online “People Skills”

January 7, 2010 by Sylvia · Leave a Comment 

Have you ever thought about your online etiquette and manners as “people skills”? I’ve heard it said that the more connected we are technologically, the less connected we feel face-to-face. People skills are interpersonal skills we typically use in face-to-face interactions, like listening, speaking, leading, making decisions, and the like. We use these skills when we are online, also. How? Well, read Kevin’s full explanation of ”How to Have Better People Skills Online“.
Summary of the seven tips for how to have better people skills online:
1 – Become interested in your visitors and other bloggers.
2 – Use your online smile.
3 – Use people’s names whenever possible.
4 – Be a good online listener.
5 – Talk about other people’s interests.
6 – Make people feel important.
7 – Show sincere appreciation.

Want to learn more about improving your – or your staff’s – people skills, online or in person? Sign up for learning opportunities and resources at SpringboardTraining.com.

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