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Crowd Control & Emergency Plans for Events

August 6, 2010 by Sylvia · Leave a Comment 

The hospitality industry and event/meetings management are areas of interest to me as a speaker, trainer, author, and television host because the industry hires people like me. Therefore I pay attention to what happens within the industry.

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Peak Performance in Tough Times

February 13, 2010 by Sylvia · Leave a Comment 

This is a mini-lesson by one of my National Speakers Association-DC Area colleagues, Dr. Wolfe Rinke, CSP. It's about how to inspire peak performance even though "times are tough".

Sylvia's note: Aren't times ALWAYS tough for someone? Don't let tough times keep you from being excellent.

WATCH THE VIDEO / MINI-LESSON

Link to this post (53 words, 1 image, estimated 13 secs reading time)

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Learn, Follow, or Get Out of The Way (From Emerging Leaders – Millennials)

February 5, 2010 by Sylvia · Leave a Comment 

  As an alternative to "Lead, Follow, or Get Out of the Way", here is an excellent point of view on how we Baby Boomers (that's me!) must consider – NOW – how we do business with our emerging leaders born after 1985.

READ Art Petty's Article

http://artpetty.com/2010/01/31/leadership-caffeine-its-time-to-get-serious-about-learning-from-your-twenty-somethings/comment-page-1/#comment-15157

Link to this post (49 words, 1 image, estimated 12 secs reading time)

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When You Have to Pick Up Where Others Leave Off

January 30, 2010 by Sylvia · Leave a Comment 

Meetings and Conventions Magazine (MCMag.com) gives the following tips for picking up where others leave off after layoffs and reorganizations:

  • Clarify expectations when you inherit responsibilities from a former colleague. Have your boss provide you with a detailed job description for the work you pick up.
  • Share accountability by bringing your boss into the loop. Do this frequently. Ask for constructive feedback while making them aware of issues that arise. Frequent communications also helps to keep you both jointly responsible for those issues.
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Sensitive Issue: Dealing With Employee’s Odor

January 30, 2010 by Sylvia · Leave a Comment 

  Heavy odors that follow a person around – whether overly sweet or noxious – are a concern in the tight confines of an indoor workplace. Many conditions can contribute to odors – cultural, smoking, hygiene, illness, and "freshening up", to name a few. How to approach and address someone for whom trailing odors are a reality? Wow! A tricky situation to address.

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Filed under Career_Professional Success, Fitness_Health, Leadership_Management, Personal Presence, Working Together_Teamwork, Workplace Etiquette · Tagged with , , ,

2009_Jan-thru-Jun Summary: Pings, Tweets, Updates, Posts (Sylvia Henderson_Springboard Training)

January 17, 2010 by Sylvia · Leave a Comment 

Effective Communications Month Tips:
June is Effective Communications Month.
(http://www.mhprofessional.com/?page=/mhp/categories/chases/content/special_months.html#june)

  • Tip#11: Speak w/a telemarketer & ask questions. Make THEM listen & answer. More tips @ http://ping.fm/mOBxk
  • Tip#10: Vary your vocal usage.
  • Tip#9: Practice saying tongue twisters out loud.
  • Tip#8: Enunciate.
  • Tip#7: Listen to an audio broadcast & envision what the people talking look like. U hear vocal cues.
  • Tip#6: Write a formal email note that is only 1 screen long (does not require scrolling). Here's why. http://ping.fm/WdSuN
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Filed under Body Language, Career_Professional Success, Change, Communication Skills, Customer Service, Interpersonal Skills, Language, Leadership_Management, Meetings, Online Skills, Personal Presence, Reference, Success_Motivational, Visual Communication, Working Together_Teamwork, Workplace Etiquette, Written Communications · Tagged with

Across The Generations: Is Success Language the Same Language?

January 14, 2010 by Sylvia · Leave a Comment 

   While researching for notes on generations in the workplace (WWII; Boomers; Xers; Millenials) I found a couple of excellent readings to share with you. Yes, this promotes other people's "stuff" rather than my own but that's okay. The more knowledge out there the better for all of us. So once you're finished reading these articles, come back to my blog 'cuz I'll continually have more for you.

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