“Social” of Social Media = Interpersonal
A Nielsen Wire study notes statistics on the rise of social media use in recent years.
READ STUDY RESULTS. (Nice graphs, too, for us visual information processors.)
The "social media phenomenon" can no longer be considered a "new thing". Google, Twitter, Facebook, MySpace, and other sites have been around long enough for an entire generation of people to know nothing except these tools! And that generation is a growing part of the workplace.
Online “People Skills”
January 7, 2010 by Sylvia · Leave a Comment
Have you ever thought about your online etiquette and manners as “people skills”? I’ve heard it said that the more connected we are technologically, the less connected we feel face-to-face. People skills are interpersonal skills we typically use in face-to-face interactions, like listening, speaking, leading, making decisions, and the like. We use these skills when we are online, also. How? Well, read Kevin’s full explanation of ”How to Have Better People Skills Online“.
Summary of the seven tips for how to have better people skills online:
1 – Become interested in your visitors and other bloggers.
2 – Use your online smile.
3 – Use people’s names whenever possible.
4 – Be a good online listener.
5 – Talk about other people’s interests.
6 – Make people feel important.
7 – Show sincere appreciation.
Want to learn more about improving your – or your staff’s – people skills, online or in person? Sign up for learning opportunities and resources at SpringboardTraining.com.
To Help You Get What You Need…
Loading ...